Privacy Policy

Effective Date: 04.03.2025

  1. Introduction
    Welcome to Galax-Plungers SA (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, galax-plungers.com (“Website”).

We comply with the General Data Protection Regulation (GDPR) and applicable Swiss data protection laws. By using our Website, you consent to the data practices described in this policy.

  1. Data Controller
    The data controller responsible for your personal data is:
    Galax-Plungers SARoute de l’Aurore 2b, 1700 Fribourg, SuisseEmail: info@galax-plungers.com
  2. Data We Collect
    We may collect the following categories of personal data:

Identification Data: Name, email address, postal address, phone number.

Technical Data: IP address, browser type, operating system, device information.

Usage Data: Pages visited, time spent on the Website, interaction data.

Communication Data: Any data you provide when contacting us (e.g., via email, contact forms, or customer support).

Cookies and Tracking Technologies: Information collected through cookies and similar tracking technologies. (See our Cookie Policy for more details.)

  1. How We Use Your Data
    We use the collected personal data for the following purposes:

To provide and maintain our Website.

To communicate with you, respond to inquiries, and provide customer support.

To improve our Website’s performance and user experience.

To analyze and track usage trends.

To comply with legal obligations and enforce our rights.

To send marketing communications (only with your explicit consent).

  1. Legal Basis for Processing
    We process your personal data based on the following legal grounds:

Contractual necessity: When processing is required to fulfill a contract with you.

Legitimate interests: When processing is necessary for our legitimate business interests, provided your rights do not override these interests.

Consent: When you have provided explicit consent for specific processing activities.

Legal obligation: When processing is required to comply with legal obligations.

  1. Data Sharing and Disclosure
    We do not sell or rent your personal data. However, we may share your data with:

Service providers and partners who assist in operating our Website (e.g., hosting providers, analytics services, payment processors).

Legal authorities if required by law, court order, or to protect our rights.

Business transfers in case of mergers, acquisitions, or sale of assets.

  1. International Data Transfers
    As we serve clients worldwide, your data may be transferred and processed outside Switzerland and the EU. When doing so, we ensure that appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.
  2. Data Retention
    We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations. Once no longer needed, data will be securely deleted or anonymized.
  3. Data Security
    We implement technical and organizational security measures to protect your data from unauthorized access, alteration, loss, or disclosure. However, no data transmission over the internet is completely secure; users should take precautions when sharing data online.
  4. Your Rights
    As a data subject, you have the following rights under the GDPR:

Right to Access: Request a copy of your personal data.

Right to Rectification: Request correction of inaccurate or incomplete data.

Right to Erasure: Request deletion of your personal data under certain circumstances.

Right to Restriction: Request limitation of data processing in specific cases.

Right to Data Portability: Request your data in a structured, machine-readable format.

Right to Object: Object to data processing based on legitimate interests or direct marketing.

Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

Right to Lodge a Complaint: File a complaint with a supervisory authority if you believe your rights are violated.

To exercise these rights, please contact us at info@galax-plungers.com.

  1. Cookies and Tracking Technologies
    Our Website uses cookies and similar tracking technologies to enhance user experience and analyze Website performance. You can manage your cookie preferences via your browser settings. (Refer to our Cookie Policy for more details.)
  2. Third-Party Links
    Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.
  3. Changes to This Privacy Policy
    We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.
  4. Contact Information
    If you have any questions or concerns about this Privacy Policy or how we process your data, please contact us at:

Galax-Plungers SARoute de l’Aurore 2b, 1700 Fribourg, SuisseEmail: info@galax-plungers.com